“Personal Data” has its respective meaning given in the Hong Kong SAR, Singapore, Australia or other relevant jurisdiction data protection legislation, as the context may require, and includes any information relating to an identifiable individual (such as name, address, date of birth or economic information).
We will not release any personal information and data collected from you to anyone without the prior consent of the relevant user(s) of the Site except to the authorized persons listed under Section 6 below.
We will take all practical steps to ensure that your personal data will be protected against unauthorised or accidental access, processing or erasure while the data is under our control. We would also set out certain measures at the discretion of the company on how to use and protect your Personal Data - but only to the extent that we have informed you about the use or are otherwise permitted by applicable law to do so.
In the course of using the Site, you may be asked to provide personal information and/or data. In order to have the benefit of enjoying various services offered by us, it may be necessary for you to provide Altive with your personal information. The types of Personal Data we process, hold and share depends on the product or service you have with us and the nature of your investment. This can include or be related to:
Certain non Personal Data, which does not identify you, may also be collected when you use the Site, including the type of Internet browser and operating system you use, other navigational clickstream data, etc.
The Personal Data collected about you will help us provide you with a better service and facilitate our business relationship. The personal data collected may be collected in an online or offline content, and may be combined together or updated in accordance to our Private Policy.
We will collected, or have collected, Personal Data about you from a number of sources, both directly and indirectly:
You provided your Personal Data to us:
Other methods we obtain your Personal Data includes:
The Purposes for which your Personal Data are collected and used may include (without limitation) one or more of the following purposes:
(I) For Contracts and Agreements
It is necessary to perform our contractual obligations with you to:
(II) In Compliance with Applicable Laws and Regulations
For making disclosures when required by law, regulation, or court order of any jurisdiction and/or requested by any government, regulatory or law enforcement authority or administrative organisation, which may be within or outside Hong Kong SAR/Singapore/Australia. It is necessary for compliance with an applicable legal or regulatory obligation to which we are subjected to:
(III) For our legitimate interest
For our legitimate interests or those of a third party to:
(IV) From Your consent
We rely on explicit consent to enhance your user experience on the platform to:
We will not knowingly or intentionally use, share or sell your Personal Data in ways which are unrelated to the above purposes (or purposes as specified in a personal information collection statement when we collect your Personal Data) without your prior consent.
We will monitor communications where the law requires us to do so. We will also monitor where we are required to do so to comply with our regulatory rules and practices and, where we are permitted to do so, to protect our business and the security of our systems.
To facilitate the purposes mentioned under “5. Why do we process your Personal Data”, we may transfer, disclose, grant access to or share your Personal Data with third parties located within or outside Hong Kong/Singapore/Australia, and your Personal Data may be transferred within or outside Hong Kong/Singapore/Australia. These third parties may include the following:
(I) Tax authorities
(II) Service providers or professional advisers
In exceptional circumstances, we will share some or all of your Personal Data with:
Where we collect Personal Data from you, we will indicate if:
Unless otherwise indicated, you should assume that we require the Personal Data for business and/or compliance purposes.
Certain Personal Data we request, or have requested, is necessary for us to perform our contract with you as part of our services as stated in the Terms and Conditions. If you do not wish to provide us with this Personal Data, it may affect our ability to provide our services to you.
If we intend to use your Personal data for direct marketing purposes, we will first obtain your consent (or an indication of no objection) before doing so. In this respect, please note that:
(i) your name, contact details, product information, financial background, and demographic data held by us may be used by us in direct marketing from time to time;
(ii) financial, investment, and related services and products may be marketed;
(iii) the above services, products, and subjects may be provided by or solicited by Altive and/or third party financial institutions with whom Altive contracts such as banks, securities contractors, and investment contractors;
(iv) in addition to marketing the above services, products and subjects itself, we also intend to provide the data described in (i) above to all or any of the persons described in paragraph (iii) above for use by them in marketing those services, products and subjects, and we require your written consent (which includes an indication of no objection) for that purpose;
(v) in connection with (iv) above, we may receive money or other property in return for providing the data to the persons described in (iii) above for use by them in direct marketing (including revenue / benefit sharing arrangements between us and such persons).
If you agree to receive marketing communications but do not wish to receive them in the future, you may opt out of receiving them at any time, free of charge, by notifying us through the contact information provided in “15. Contact Us”.
We may transfer your Personal Data to our group members, members of Altive’s partnership and related parties, and to third party service providers outside of Hong Kong SAR, Australia, or Singapore, which may not have similarly strict data protection and privacy laws. By continuing to visit our website you agree to and are deemed to be consent to the aforementioned transfer of Personal Data.
With the exception of the limited instances described above, we do not generally rely on obtaining your consent to process your Personal Data.
If we do, you have the right to withdraw this consent at any time.
Please contact us or send us an email at email@example.com at any time if you wish to do so.
Subject to any legal, statutory, regulatory or accounting requirements, the Personal Data you provide to us will be kept by us under a reasonable security arrangement in the appropriate form only for as long as is necessary to fulfil the purposes mentioned above.
We will usually delete your Personal Data (at the latest) after you cease to be an investor in any fund and there is no longer any legal or regulatory requirement or business purpose for retaining your Personal Data.
You are entitled to access or correct your Personal Data held by us. You have certain data protection rights, including:
If you would like to exercise any of the rights, or if you believe that any of your Personal Data which we collect and maintain is inaccurate or would like to request for information regarding our policies and practices and the kinds of Personal Data held by us, please contact us through the methods outlined in “15. Contact Us”.
Only the information that you provide, or the choices you make while visiting a website, can be stored in a cookie. For example, the site cannot determine your email name unless you choose to type it. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it.
After your successful login to the protected area, we require the cookies to identify and authorise you for the entire duration of your visit. We are not able to draw any references to customers with the cookies. You can deactivate the option to store these cookies at any time in the system preferences of your browser and delete any existing cookies. You may disable cookies in your browser, but certain functionalities of the Site may not work if cookies are disabled.
Personal Data is collected for the following purposes:
These services include but is not limited to:
Contact us by email at firstname.lastname@example.org.
Contact us in writing using this address:
Unit 4612-13, 46/F, The Center,
99 Queen's Road Central,
Central, Hong Kong
Attention to: Head of Legal & Compliance
THIS DATA PRIVACY NOTICE WAS LAST UPDATED ON SEPTEMBER 2021.